Ethics in Digital Voice Assistants: Governance Imperative
The proliferation of Digital Voice Assistants (DVAs)—from smart speakers in homes to sophisticated conversational AI in the enterprise—has introduced a ...
Tag: Perpetual Surveillance
Customer Relationship Management: CRM’s Next Evolution
The Future of CRM: Hyper-Personalization and Intelligence Customer Relationship Management (CRM) has traveled a long path since its origins in...
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